Enquiries and sales
Classify an email, summarise the brief, create a CRM entry, draft a response and remind the salesperson. Important proposals remain subject to approval.
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Less manual work
AI automation and agents for businesses
Connect your tools and put AI to work where it saves time. From enquiries and documents to an internal assistant, we start with one process and a measurable goal.
Project example · Custom invoicing applicationOur own products give us hands-on experience with interface design, development, security and long-term operation.
Why address this service
An enquiry arrives by email, someone copies it into a CRM, finds supporting information and drafts a response. We connect those steps into a monitored workflow. AI helps with language and knowledge retrieval, while fixed rules handle predictable operations. Every workflow has an owner, a measurable goal and a fallback for exceptions.
Who it is for
Teams copying data between email, spreadsheets and CRM
Sales and support teams handling repetitive enquiries
Stores with manual order and invoicing workflows
Teams searching across company documents
What we handle for you
We tailor the scope to your goal and budget. We explain in advance what is essential, what can wait and which decisions affect the price or future development.
Process map and baseline
Integration plan and benefit estimate
Available API and tool connections
AI agent with defined permissions
Normal, failure and retry tests
Monitoring, documentation and training
How we work
1
Initial consultation
2
Process and cost analysis
3
Scope and measurable goal
4
Pilot on test data
5
Validation and training
6
Operation and review
Practical applications
Where your team can save work
These are example workflows. We confirm available interfaces, data quality and approval rules before choosing a solution.
Customer support
An assistant retrieves verified information and drafts replies. Unclear questions and complaints go to a responsible person.
Internal knowledge assistant
Search company manuals and documents with source links and user-specific access permissions.
Documents and administration
Extract fields, check required information and prepare records or invoicing inputs. Route exceptions for review.
Orders and integrations
Connect e-commerce, CRM, accounting and stock systems where their interfaces support it. Transfers include duplicate checks, logs and alerts.
Reporting and marketing
Prepare summaries, anomaly alerts and content drafts. Publishing and budget changes follow agreed rules.
Operation under control
Defined permissions, costs and fallback
We agree what runs automatically, what requires approval and who handles exceptions.
- Access only to required data and actions; credentials remain server-side.
- Agreed data processing, retention and external providers.
- AI and API spending limits, cost visibility and alerts.
- Output validation, run logs, safe retries and manual fallback.
- Human approval for sensitive actions and a stop control.
Investment and operation
Start with one process and a clear scope
All prices include VAT. Final scope, price and recurring tool costs are approved before work starts.
Initial consultation
Free
About 20–30 minutes to discuss repetitive work, tools and goals.
Analysis and design
From CZK 4,900
Map one process, check integration options and estimate benefits. Larger analyses are quoted first; the analysis fee is credited toward subsequent implementation.
One-process pilot
From CZK 19,900
Agreed implementation scope, testing, handover and training. More complex agents and integrations are quoted individually.
Monitoring and basic care
From CZK 2,490 / month
Monitor runs and handle errors within an agreed scope. AI, API, hosting and third-party tool fees are quoted separately.
First step
Book a free consultationWhat do you repeat every day?
Tell us the task, your tools, frequency and current time cost. We will recommend the next step. Do not send confidential documents or credentials.
Illustrative workflow · not a client case study
From an order to a traceable transfer
Example: a paid store order must reach the CRM and accounting system. The actual design depends on the available APIs and your rules.
- 1
Receive the event
Check the source and order identifier.
- 2
Validate the data
Map fields and detect missing data or duplicate delivery.
- 3
Transfer only approved fields
Use scoped access; do not change prices or payments.
- 4
Verify the result
Record the destination identifier or send the exception to a person.
- 5
Retry safely
Recover without creating a duplicate order.
This predictable transfer does not need AI. An agent may help with an unstructured customer request, but uses only approved tools and passes uncertain cases to a person. We measure actual benefit during the pilot.
Practical guides
Make the decision with concrete context
Detailed answers, comparisons and procedures related to this service.
FAQ
Frequently asked questions: AI automation and agents for businesses
Practical answers about scope, costs and cooperation to help you choose the right next step.
How does an AI agent differ from automation?
Automation follows fixed rules. An AI agent can interpret text, retrieve knowledge and use approved tools. We define its permissions and approval rules; not every task needs AI.
Do we need a new CRM?
Existing tools can often be connected. We verify APIs, licences, formats and permissions before confirming an integration.
What does implementation cost?
One-process analysis starts at CZK 4,900 and pilots at CZK 19,900 including VAT. Complexity, data and testing determine the final quote. Ongoing care and tool usage are separate.
How are AI costs controlled?
We estimate usage, set spending limits, select suitable models and cache repeat results where appropriate. Predictable steps use fixed rules.
Can agents change business data?
Only within approved permissions. Sensitive communications, prices, payments and higher-impact changes can require human approval.
How do we measure the benefit?
We compare task volume, time and error rates before and after the pilot, including running costs and supervision.
What happens on failure?
We plan logs, alerts, safe retries and a manual fallback. Response times and support scope are agreed separately.
What should we bring to the consultation?
Describe one repetitive task, your tools, its frequency and current time cost. Do not send sensitive data or credentials in the enquiry.
Related services
Related services
No obligation
Discuss automation
Which task would you like to stop doing manually?
Describe one repetitive process. In a free initial consultation, we will discuss suitable next steps, integration options and costs.
20–30 minutes · no obligation · no sensitive data required